Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Omnel website and platform (the "Service"). By using the Service you agree to these Terms. If you are using the Service on behalf of a business, you agree to these Terms on its behalf.

Use of the Service

We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms and any order or agreement between us. You are responsible for your account and for all activity under it.

Customer data and consent

You are responsible for the conversation data and other content you submit to the Service, and for ensuring that all required notices, consents, and permissions are in place before submitting any conversation. You must use the Service in compliance with all applicable laws.

Acceptable use

• Do not use the Service for any unlawful or harmful purpose.
• Do not attempt to disrupt, reverse engineer, or gain unauthorised access to the Service.
• Do not submit content you do not have the right to submit.

Intellectual property

Omnel and its licensors own all rights in the Service, including software, models, and branding. You retain all rights in the data you submit. You grant us the rights needed to process that data to provide the Service.

Disclaimers

The Service is provided on an "as is" and "as available" basis. Insights and drafts generated by the Service are aids for your team and should be reviewed before you rely on them. To the fullest extent permitted by law, we disclaim all warranties not expressly stated in a written agreement with us.

Limitation of liability

To the fullest extent permitted by law, Omnel will not be liable for any indirect, incidental, or consequential damages, or for lost profits or revenue, arising from your use of the Service. Any liability is subject to the terms of your written agreement with us.

Changes

We may update these Terms from time to time. If we make material changes we will take reasonable steps to notify you. Continued use of the Service after changes take effect means you accept the updated Terms.

Contact

Questions about these Terms can be sent to hello@omnelai.com.